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schedulingc92809144
schedulingc92809144
Participant
February 26, 2019
Answered

Adobe Acrobat Reader DC - Disable Start Free Trial

  • February 26, 2019
  • 3 replies
  • 70915 views

Hi,

Need to roll out Adobe Acrobat Reader DC MUI 19.008.20080 to 50,000+ machines. When launching a PDF, I get a 'Start Free Trial' in the bottom right hand corner. Whilst the majority or users wouldn't be able to download and install this, I want to remove this as a best practice for a large corporate environment.

NB - bAcroSuppressUpsell = 1 already set via policy key/Adobe Customisation wizard but made no difference.

Correct answer nathanmnz

Hi 

 

Here are the steps to manually add the entry via Regedit

Within the cIPM Key  

Create a new DWORD (32-bit) Value

name: bDontShowMsgWhenViewingDoc

Value: 0

As per the 2 attached images

  

 

 

3 replies

S
saroj_2221
Participant
November 10, 2024

how to downlod

Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
November 11, 2024

Hi there,

 

Moving it to the correct community. Experts here can help you better. 


^BS

N
nathanmnz
Participant
August 26, 2020

The reg key below will remove the 'Start Free Trial' in the bottom right hand corner of Reader DC

Im using 2020.012.20041

reg add "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM" /v bDontShowMsgWhenViewingDoc /t REG_DWORD /d 00000000 /f

    I
    igordugonjic
    Known Participant
    August 26, 2020

    Hello Nathan, there was no cIPM so I have created it and also placed the value you provided but no result, button still appear. Can you please check did I put the value correctly? 

    Windows 10 was restarted and Reader is 2020.012.20043

     

    Thank you !

      N
      nathanmnzCorrect answer
      Participant
      August 26, 2020

      Hi 

       

      Here are the steps to manually add the entry via Regedit

      Within the cIPM Key  

      Create a new DWORD (32-bit) Value

      name: bDontShowMsgWhenViewingDoc

      Value: 0

      As per the 2 attached images

        

       

       

        EnterpriseHelp
        Community Manager
        EnterpriseHelpCommunity Manager
        Community Manager
        February 26, 2019

        I'm under the impression there is no way to do that at the moment. I'm checking to see if my knowledge is up-to-date.

        C
        christianc41147618
        Participant
        March 27, 2019

        Any development on this issue ? There is a serious lag while scrolling just before the "Start Free Trial" option appears and it annoys a lot of our users. Once the "Start Free Trial" option appears, the lag goes away.

        How can I prevent this from happening ?

        EnterpriseHelp
        Community Manager
        EnterpriseHelpCommunity Manager
        Community Manager
        March 27, 2019

        I'm sorry that it's not possible at the moment. I did file a bug, and I'll paste your comment and the url to this post into that bug. This feature is tied into other features so a change in this area is likely to take several months.

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