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schedulingc92809144
schedulingc92809144
Participant
Feb 26, 2019 3:53 PM UTC
Answered

Adobe Acrobat Reader DC - Disable Start Free Trial

Hi,

Need to roll out Adobe Acrobat Reader DC MUI 19.008.20080 to 50,000+ machines. When launching a PDF, I get a 'Start Free Trial' in the bottom right hand corner. Whilst the majority or users wouldn't be able to download and install this, I want to remove this as a best practice for a large corporate environment.

NB - bAcroSuppressUpsell = 1 already set via policy key/Adobe Customisation wizard but made no difference.

nathanmnzCorrect answer
Participant
Aug 26, 2020 9:29 AM UTC

Hi 

 

Here are the steps to manually add the entry via Regedit

Within the cIPM Key  

Create a new DWORD (32-bit) Value

name: bDontShowMsgWhenViewingDoc

Value: 0

As per the 2 attached images

  

 

 

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22 replies

saroj_2221
Participant
Nov 10, 2024 7:11 PM UTC

how to downlod

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Bani Verma
Bani Verma
Legend
Nov 11, 2024 9:35 AM UTC

Hi there,

 

Moving it to the correct community. Experts here can help you better. 


^BS

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nathanmnz
Participant
Aug 26, 2020 7:54 AM UTC

The reg key below will remove the 'Start Free Trial' in the bottom right hand corner of Reader DC

Im using 2020.012.20041

reg add "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cIPM" /v bDontShowMsgWhenViewingDoc /t REG_DWORD /d 00000000 /f

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    igordugonjic
    Known Participant
    Aug 26, 2020 8:48 AM UTC

    Hello Nathan, there was no cIPM so I have created it and also placed the value you provided but no result, button still appear. Can you please check did I put the value correctly? 

    Windows 10 was restarted and Reader is 2020.012.20043

     

    Thank you !

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      nathanmnzCorrect answer
      Participant
      Aug 26, 2020 9:29 AM UTC

      Hi 

       

      Here are the steps to manually add the entry via Regedit

      Within the cIPM Key  

      Create a new DWORD (32-bit) Value

      name: bDontShowMsgWhenViewingDoc

      Value: 0

      As per the 2 attached images

        

       

       

      Translate
        EnterpriseHelp
        EnterpriseHelp
        Inspiring
        Feb 26, 2019 7:58 PM UTC

        I'm under the impression there is no way to do that at the moment. I'm checking to see if my knowledge is up-to-date.

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        christianc41147618
        Participant
        Mar 27, 2019 4:08 PM UTC

        Any development on this issue ? There is a serious lag while scrolling just before the "Start Free Trial" option appears and it annoys a lot of our users. Once the "Start Free Trial" option appears, the lag goes away.

        How can I prevent this from happening ?

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        EnterpriseHelp
        EnterpriseHelp
        Inspiring
        Mar 27, 2019 5:42 PM UTC

        I'm sorry that it's not possible at the moment. I did file a bug, and I'll paste your comment and the url to this post into that bug. This feature is tied into other features so a change in this area is likely to take several months.

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