Hi All,
We are using Adobe Acrobat DC 2017. Suddenly users are getting Sign In required wizard. License was assigned to the user and they were using it for a while and it happened suddenly. I would say after 30105 update and this is not happening to all.
You input might help me
Thank you,
Irul
If you are getting a Sign-In screen prompt and you are not on a Subscription or Named User License then it means that the license check may have failed on launching the product. You will want to check in with Adobe Support and provide the following log files from the affect machine(s) USER temp directory for investigation.
oobelib.log
amt3.log
PDApp.log
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