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Participant
November 9, 2021
Question

Adobe Acrobat Standard DC and Creative cloud

  • November 9, 2021
  • 2 replies
  • 345 views

Adobe Acrobat Standard DC and Creative cloud randomly installing on computers, which also uninstalls adobe reader. There is nothing in our envioment to install this automatically, at this time we install manually.

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2 replies

russs7680840
Participant
November 11, 2021

This is happening in our environment as well. Our Reader installations are being "upgraded/overwritten" by Acrobat DC. Thing is according to log entry it's like it thinks its updating Reader but it's just using the wrong package: 

 

Participant
November 10, 2021

This happened to a few of my users the other day. Now they are getting a strange issue on opening DC where it continually tries to sign them in with a popup blank white page that pops up over and over again. They can catch one of the pop ups and exit the cycle finally, but have to do this every time they open the app.