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Sergey22032791xbc1
Participant
Jan 11, 2023 9:11 AM UTC
Answered

Adobe Acrobat update via AUSST

Hello.
For several weeks now I have been trying to find at least some information on how to update Adobe Acrobat via AUSST. Everywhere someone writes that you need to read the documentation, but it doesn’t even have a code for the command --filterProducts= ???? 
And why, when installed Acrobat DC on a computer, it removes Adobe Reader?

Actually there is a lot of problems with Adobe Acrobat...

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SuJoshiCorrect answer
Community Manager
Jan 15, 2023 2:17 PM UTC

@Sergey22032791xbc1 The SAP code of Acrobat is APRO/ACRO. Are you installing 64-bit Acrobat DC? If that is the case then it does that in the case of 64-bit Acrobat because 64-bit has a single installer. If you want both Reader and Acrobat DC then you would need to install 32-bit Adobe Acrobat and Reader.

 

6 replies

Participating Frequently
Sep 28, 2023 12:59 AM UTC

were you able to get AUSST to update your Acrbat? i have the same thing on my site, i have users with acrobat v22 and older but according to Adobe Creative Cloud its up to date yet if i uninstall it and then install straight away from CC its now installed v23, so how is v22 up to date CC?

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kglad
Community Expert
Community Expert
Jan 11, 2023 12:05 PM UTC
Sergey22032791xbc1
Participant
Jan 11, 2023 2:49 PM UTC

of course.. there is nothing useful

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kglad
Community Expert
Community Expert
Jan 11, 2023 2:52 PM UTC

open the support tab on your admin console > start chat or start case or request expert session.

 

https://helpx.adobe.com/enterprise/using/support-and-expert-services.html

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