Skip to main content
G
Ganeev Singh Rajpal
Participant
October 16, 2025
Answered

Adobe Admin Console Access Issue

  • October 16, 2025
  • 1 reply
  • 386 views

Hi Team,

 

I’m unable to access the Adobe Admin Console through my Adobe Pro (Enterprise ID) account. It seems the option or access permissions are not available.

 

Could you please check if my account has admin privileges or if any configuration is required on the backend?

 

Thank you,

Ganeev Singh Rajpal

 

Correct answer Bani Verma

Hi Ganeev, 

 

I have reviewed your account with the email you used to post here and found that you have a Photoshop individual subscription and a Creative Cloud Pro individual subscription registered on it. Adobe Admin Console is not required to manage individual subscriptions. If you have a Teams or Enterprise subscription, it might be registered on a different email address. Please try using an alternate email or share with me in a personal message, and I will check the details and get back to you. 

To know how to send a personal message, please see: https://adobe.ly/3WHfKKZ;

 

I hope this helps.

 

Thanks,
^BS

1 reply

Bani Verma
Community Manager
Bani VermaCommunity ManagerCorrect answer
Community Manager
October 16, 2025

Hi Ganeev, 

 

I have reviewed your account with the email you used to post here and found that you have a Photoshop individual subscription and a Creative Cloud Pro individual subscription registered on it. Adobe Admin Console is not required to manage individual subscriptions. If you have a Teams or Enterprise subscription, it might be registered on a different email address. Please try using an alternate email or share with me in a personal message, and I will check the details and get back to you. 

To know how to send a personal message, please see: https://adobe.ly/3WHfKKZ;

 

I hope this helps.

 

Thanks,
^BS

V
VFX_DS
Participant
October 20, 2025

I Have the same issue today... with Firefly, whats happend?

DS
Bani Verma
Community Manager
Bani VermaCommunity Manager
Community Manager
October 20, 2025

Hi there, 

 

We are currently experiencing a disruption affecting Adobe services, including Share for Review and Publish Online, due to an ongoing Amazon Web Services (AWS) outage. This AWS outage has been widely reported across multiple channels and impacts several dependent services globally. Our teams are actively working to mitigate the impact and restore standard functionality as soon as possible.We sincerely apologize for the inconvenience and appreciate your patience and understanding as we work diligently to resolve this matter. You’re not alone in this; we’ll get through it together.

 

Thanks,

^BS

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices