Adobe Admin Console and Storage Accounts

Forum|Forum|3 years ago
February 13, 2023
11 replies
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I am a system admin for Adobe in our company. While the Adobe Admin Console helps to see how many users are license, and what apps they're licensed to, what is missing is the ability to view when the last time a user actually USED their license, and what devices their license is tied to. Account.adobe.com is where each individual user is able to see this information, so why is that not tied to the Adobe ADMIN Console? Because this doesn't happen (yet), I have to go to 6 different places to obtain this level of data. Additionally, the Adobe Admin Console has introduced the Storage tab for our organization, and I can view what users are using this feature, but what I can't see is what data is being stored. We need a way to determine if PHI/PII is being stored in the cloud, and without a way to view what files are being stored in a user's Storage account, I have no way to determine if these user's are violating our company policy or not.

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Correct answer SuJoshi

@JByrnesBCBSSC Unfortunately, currently, the admin of the console could not check the exact files the users are uploading to the cloud however you can get information on how end users are working with your assets, such as folders, files, and libraries using the Content logs: https://helpx.adobe.com/in/enterprise/using/content-logs.html

As an admin ( for enterprise contract), you can set the asset sharing restrictions from the Adobe admin console: https://helpx.adobe.com/in/enterprise/using/sharing-restrictions.html

If you are still concerned, I would suggest guiding the users to store the files locally on the machine or save them to your organization's cloud storage where you will get the option to check the cloud files of the users.