Hi @大吾5CDC,
Thanks for reaching out. As checked, you have an active Teams subscription associated with the Adobe ID used to post this query. Since you have already tried different browsers, cleared cache, and used different networks, here are a few additional steps to troubleshoot the issue:
- Update Your Browser – Ensure your browser is updated to the latest version.
- Use Incognito Mode – Try accessing the Admin Console in a private browsing or incognito window. If it works, clearing your cache and cookies may resolve the issue.
- Disable Extensions – Temporarily disable ad blockers or script blockers to check if they are interfering with the Admin Console.
- Try a Different Device – If possible, log in from another computer to determine if the issue is specific to your device.
- Reset Browser Settings – Reset Chrome or Edge settings to default by navigating to Settings > Reset Settings.
- Check Firewall/Security Software – Some security tools may block scripts required for the Admin Console. Temporarily disable any antivirus, firewall, or endpoint protection software and test again.
- Ensure you are logging in with the correct account (e.g., work or school account instead of a personal Adobe ID).
- Verify that the required network domains for Adobe services are whitelisted in your network settings by referring to this guide: Adobe Network Endpoints.
- If the issue persists, check for any potential account or permission-related problems using the guidance in this article: Admin Console Access Issues.
Please try these steps and let me know if the issue continues. I would be happy to assist further.
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