Adobe Administration impossible work with

We added one more employee and wanted to add Adobe Acrobat DC Pro capability to his desktop.  We were subscribed to the annual $599 all program program.  It only allows 2 users, we now needed 3 users.

I looked at the website and it recommended the 4 users plan for Acrobat only at $14.95/month.  I canceled the bigger plan and subscribed to $14.95/mo plan. Suddenly only one user worked.  I opened a chat session, and some really non-listening, upsell crazed people came on telling me to buy the $910 multi user plan.  I had decided already I'm not using the other APP's so why buy them.  I just needed one more user for Acrobat. The online "help" told me to join teams so all would be under one user.  I went ahead (an hour of my time) to sign up for 3 users.  Immediately first thing is the Teams wanted me to register each person individually.  So what's the benefit of the Team then?  It's truly not under the primary email after all.  The problem is Adobe builds great software but it's Administration of the product is sloppy, seems to vary to each user, and falsely advertises 4 users on it's online website.  It puts a bitter taste in my mouth to know that Adobe is like car salesmen, refusing to explain why the website is false, and trying to push me into a higher plan instead of just doing what I asked.  They asked what I want more than 3 times to get frustrated enough to buy a higher plan.  Your help desk sucks, and your website lies, shame that's your legacy instead of the fine programs you wrote.  I also want to say again, an hour of my time to add one more user, shame!