Skip to main content
joachimp67060233
Participant
January 2, 2018
Answered

Adobe AUSST - Initial download fails with Network error

  • January 2, 2018
  • 1 reply
  • 552 views

Server: Windows Server 2016

AdobeUpdateServerSetupTool.exe: 4.2.0.8

Proxy Port 8080

AdobeUpdateServerSetupTool.exe --root="C:\inetpub\wwwroot\Adobe" --fresh --proxyusername=<username> --proxypassword=<Password>

or

AdobeUpdateServerSetupTool.exe --root="C:\inetpub\wwwroot\Adobe" --fresh

The initial download fails with Network error

AdobeUpdateServerSetupTool returned wird code: 4

C:\Users\<username>\AppData\Local\Temp\AdobeUpdateServerSetupTool.log

01/02/18 08:46:13:225 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | ************************* START Adobe Update Server Setup *************************

01/02/18 08:46:13:226 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Rootpath = C:\inetpub\wwwroot\Adobe

01/02/18 08:46:13:226 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Fresh is true.

01/02/18 08:46:13:227 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Username = <username>

01/02/18 08:46:13:227 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Password given. Not logged for privacy.

01/02/18 08:46:23:162 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Network failure.                                         

01/02/18 08:46:23:162 | [FATAL] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Could not download Webfeed updaterfeed.xml

01/02/18 08:46:23:162 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Failed to add Jobs for aam20/win

01/02/18 08:46:32:942 | [FATAL] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Could not download Webfeed updaterfeed.xml

01/02/18 08:46:32:943 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Failed to add Jobs for aam20/mac

01/02/18 08:46:32:943 | [ERROR] |  | AAMEE | Utilities | AUSST |  |  | 6540 | Failed while preparing jobs

01/02/18 08:46:32:946 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | AdobeUpdateServerSetupTool Returned with code: 4.

01/02/18 08:46:32:951 | [INFO] |  | AAMEE | Utilities | AUSST |  |  | 6540 | ************************* END Adobe Update Server Setup *************************

What could be the cause of this error?

    This topic has been closed for replies.
    Correct answer alisterblack

    This is likely to be connected to your other question regarding proxy environment and endpoints. See my response there.

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    January 3, 2018

    This is likely to be connected to your other question regarding proxy environment and endpoints. See my response there.