Adobe, canon, and printing

Hello all,

Have an issue that I need to get some input on. We have a lab with 25 imacs. These Imacs all run Creative cloud software, and use a Canon 5550i to print. The problem is, when trying to print from say InDesign, the built in print engine bypasses the Canon department ID prompt when trying to send a print job to the 5550i Canon. Therefore, we are not able to send jobs to the printer. Has anyone ran into this, and if so how did you resolve it? The printer is setup to use department ID on each machine, and it only seems to happen with Adobe software. All other software works just like it should.