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August 19, 2015
Answered

Adobe CC 2015 Deployment - Activation errors after imaging Macs

  • August 19, 2015
  • 4 replies
  • 513 views

Hi,

We are having some trouble with our deployment.

We create a master image on an iMac using our Adobe CC 2015 Package Installer, all Adobe software is opened, etc for first run. We then image this to 30+ machines inside a lab using multicast after the imaging is complete there is a serious problem.

*This is pre Active Directory setup

Mac A: Login and open Adobe Premiere, asks for activation and to login, continues to ask for activation for all Adobe software on this machine.

Mac B: Login and open Adobe Photoshop, does not ask for activation and allows all other software to be opened...

This a fresh image from a clean install on Mavericks in this case.

How can this be possible, this is a logistically nightmare frankly.

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    Correct answer puneeta23771395

    Quinn Please confirm If you have a creative cloud enterprise license (serial key based license) or creative cloud team license (Educational license for lab use)?

    4 replies

    puneeta23771395
    puneeta23771395Correct answer
    Participating Frequently
    August 19, 2015

    Quinn Please confirm If you have a creative cloud enterprise license (serial key based license) or creative cloud team license (Educational license for lab use)?

    Participant
    August 19, 2015

    Educational license for lab use I assume. We are a major College. The package was provided by IT to deploy to the Mac labs which we manage.

    puneeta23771395
    Participating Frequently
    August 19, 2015

    Please check with your IT admin if you have already deployed this package on no of devices for which it was purchased?