Adobe CC cloud desktop reporting Acrobat DC as upto date when really 3 month out

We have Adobe CC cloud desktop app installed on users machines and then CC desktop app is reporting Acrobat DC as upto date when really 3 months of patches are missing even if i check for updates manually it says its upto date

we wantr CC dekstop app to handle all updates for users as it auto installs without user interaction.

out side of cc dekstop if i mnaually change the reg i can check for updates and it installs. 

is there a reason why we cant do this via CC desktop app.