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heinzp29610296
Participant
December 16, 2015
Answered

Adobe CC Desktop cannot be downloaded

  • December 16, 2015
  • 4 replies
  • 379 views

We have 3 occurences where subscribers start with their CC Registration but on the download for the Adobe Desktop it stucks w/o prompting any error. Any idea?

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Correct answer puneeta23771395

Hi,

Please use below link to download Adobe application manager and install it.

Adobe - Adobe Application Manager : For Windows : Adobe Application Manager

After installing Adobe application manager launch it from desktop and it will update itself to creative cloud desktop app.

4 replies

puneeta23771395
Participating Frequently
December 16, 2015

Hi,

Are you installing it on a Mac or Windows machine?

heinzp29610296
Participant
December 17, 2015

This is normal Windows PC.

puneeta23771395
puneeta23771395Correct answer
Participating Frequently
December 17, 2015

Hi,

Please use below link to download Adobe application manager and install it.

Adobe - Adobe Application Manager : For Windows : Adobe Application Manager

After installing Adobe application manager launch it from desktop and it will update itself to creative cloud desktop app.