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Participant
August 10, 2021
Question

Adobe CC License migrated to business account

  • August 10, 2021
  • 1 reply
  • 256 views

Hey everyone,

 

we have been using the Admin console to give Adobe CC licenses to our employess email adresses. Often we gave it to their personal emails, so they can also use the Adobe program privately like Adobe Portfolio. Since Sunday all accounts lost their liceneses and are now on a business account, which means we can not access our liberaries, cloud projects or Adobe Portfolio anymore as they do not exist on our business profiles and for the private profiles we have to pay again.

 

Does this mean we have to pay twice for every account so we access Adobe Protfolio and so on again? Is there a way to migrate liberaries from the personal profile to the business profile?

 

Best regards,

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1 reply

Community Manager
August 12, 2021

You can check this document on how to move contents across different profiles: https://helpx.adobe.com/enterprise/using/move-assets-across-profiles.html

 

This help document will give more insight on the new business account: https://helpx.adobe.com/enterprise/kb/introducing-adobe-profiles.html#multiple-business