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kimmok41825530
Participant
March 2, 2017
Answered

Adobe CC package not working windows 7

  • March 2, 2017
  • 2 replies
  • 469 views

I have done a package for Adobe CC usin Creative Cloud Packager. I Chose all available programs to that package (64-bit).

The package creation went OK and installation to Windows 10 computers works fine (via SCCM and direct installation using .msi or setup.exe). But none of those methods works with Windows 7 SP1 (64-bit). Installation starts fine, but after a while installation rolls back.

Have anyone else had this problem ? Help, please !

    This topic has been closed for replies.
    Correct answer alisterblack

    Hi kimmok41825530

    If you have included 'Project Felix' in your package you will not be able to install on Windows 7 as this is a windows 10 only app.

    Simply rebuild your package without this app for Windows 7.

    Please refer to our document here for further information.

    2 replies

    K
    kimmok41825530Author
    Participant
    March 3, 2017

    Thank you alisterblack !

    Your advice helped. Great Job.

      alisterblack
      alisterblackCorrect answer
      Inspiring
      March 2, 2017

      Hi kimmok41825530

      If you have included 'Project Felix' in your package you will not be able to install on Windows 7 as this is a windows 10 only app.

      Simply rebuild your package without this app for Windows 7.

      Please refer to our document here for further information.

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