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Participant
January 17, 2020
Answered

Adobe CC problems in Catalina

  • January 17, 2020
  • 3 replies
  • 622 views

I have updated to MacOS Catalina, version 10.15.2. Now my Adobe Photoshop does not work. I am asked to update the software but I am not successful. I am trying to uninstall Adobe CC but only get an instruction that the software needs to be updated which I do not succeed ???

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Correct answer MatsMalevik

I have solved the problem by using the Removel Tool for Creative Cloud and reemoving all of Adobe:s programs. Then i installed PhotoShop again with success. I belive it was configuration problems between 32 bits and 64 bits versions of the applications.

3 replies

Legend
January 20, 2020

What version do you have? What happened when you tried to update? Why are you trying to uninstall Creative Cloud?

MatsMalevikAuthorCorrect answer
Participant
January 20, 2020

I have solved the problem by using the Removel Tool for Creative Cloud and reemoving all of Adobe:s programs. Then i installed PhotoShop again with success. I belive it was configuration problems between 32 bits and 64 bits versions of the applications.

January 17, 2020

Moving to the Get Started forum from Photoshop