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MatsMalevik
Participant
Jan 17, 2020 11:26 AM UTC
Answered

Adobe CC problems in Catalina

I have updated to MacOS Catalina, version 10.15.2. Now my Adobe Photoshop does not work. I am asked to update the software but I am not successful. I am trying to uninstall Adobe CC but only get an instruction that the software needs to be updated which I do not succeed ???

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MatsMalevikCorrect answer
Participant
Jan 20, 2020 10:58 AM UTC

I have solved the problem by using the Removel Tool for Creative Cloud and reemoving all of Adobe:s programs. Then i installed PhotoShop again with success. I belive it was configuration problems between 32 bits and 64 bits versions of the applications.

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Legend
Jan 20, 2020 10:39 AM UTC

What version do you have? What happened when you tried to update? Why are you trying to uninstall Creative Cloud?

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    MatsMalevikAuthorCorrect answer
    Participant
    Jan 20, 2020 10:58 AM UTC

    I have solved the problem by using the Removel Tool for Creative Cloud and reemoving all of Adobe:s programs. Then i installed PhotoShop again with success. I belive it was configuration problems between 32 bits and 64 bits versions of the applications.

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    Anonymous
    Jan 17, 2020 11:34 AM UTC

    Moving to the Get Started forum from Photoshop

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