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Participant
February 6, 2016
Answered

Adobe CC Work at Home update not possible

  • February 6, 2016
  • 1 reply
  • 343 views

‌I have Work at Home applications installed, and need to update Adobe Camera Raw. The "updates" menu item in Photoshop is greyed out, and running the standalone installer for ACR 9.4 fails saying that updates have been suppressed. Has anybody else experienced this and what can be done?

Julian

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    Correct answer alisterblack

    It sounds like updates were suppressed when the applications were installed. This can be done with the Creative Cloud Packager.

    See the following document for details on fixing this: Disable auto-updates in Adobe Creative Cloud and Adobe Creative Suite 6 apps

    1 reply

    alisterblack
    alisterblackCorrect answer
    Inspiring
    February 8, 2016

    It sounds like updates were suppressed when the applications were installed. This can be done with the Creative Cloud Packager.

    See the following document for details on fixing this: Disable auto-updates in Adobe Creative Cloud and Adobe Creative Suite 6 apps