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Participating Frequently
January 26, 2017
Answered

adobe cc2017 machine licence update any programs is updates section is open but it needs cc account

  • January 26, 2017
  • 3 replies
  • 689 views

We use adobe cc2017 machine licence for computer labs.(windows 7 or win8.1). All cc2017 programs updates section is open but it needs adobe id. My account is not admin. My account only updates media encoder. Other programs section is only try option.Only our administration team deploy all AdobeCC_Win64bit_Cihaz_Eng folders and we install. Why we can't update cc2017 programs for computers  or update files(example premiere cc 2017january update ). Thanks for your helps

    This topic has been closed for replies.
    Correct answer alisterblack

    I hope that I have understood your problem correctly.

    Users do require admin rights in order to install updates.

    There are alternatives to get around this.

    1. When building the package allow users to install applications and updates with Elevated Privileges.

    2. Use Remote Update Manager to remotely launch Adobe Update Manager and install updates without users requiring admin rights

    3. Build an update package with Creative Cloud Packager and deploy that.

    Enterprise Help | Applying updates

    3 replies

    hakandAuthor
    Participating Frequently
    February 9, 2017

    Thanks Alisterblack. Ms-dos script RemoteUpdateManager update all programs.

    alisterblack
    alisterblackCorrect answer
    Inspiring
    January 30, 2017

    I hope that I have understood your problem correctly.

    Users do require admin rights in order to install updates.

    There are alternatives to get around this.

    1. When building the package allow users to install applications and updates with Elevated Privileges.

    2. Use Remote Update Manager to remotely launch Adobe Update Manager and install updates without users requiring admin rights

    3. Build an update package with Creative Cloud Packager and deploy that.

    Enterprise Help | Applying updates

    kglad
    Community Expert
    Community Expert
    January 26, 2017
    alisterblack
    Inspiring
    January 27, 2017

    Are you using a device license or a serial number?

    In either case I would recommend not to deploy the Creative Cloud Desktop App as this will ask for a sign in. Signing in will break the other forms of licensing in many cases.

    hakandAuthor
    Participating Frequently
    January 27, 2017

    Dear Alisterblack,

    I am not use serial number. We use AdobeCC_Win64bit_Cihaz_Eng\build\setup.exe programs(All adobe cc2017 programs are included) and serialization with AdobeSerialization application. But  why we can't update cc2017 any programs for all computer  labs.(example premiere cc 2017 january update ). Updates option is open. Thanks for your helps.