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Participant
February 20, 2020
Question

adobe cloud

  • February 20, 2020
  • 2 replies
  • 725 views

Hello,

I have a problem with Adobe Cloud, When i login, you don't give me the option to enter my username and password.

I upload images with the error.

 

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2 replies

Vikrant R
Inspiring
February 20, 2020

Are you able to sign in to www.adobe.com successfully, or do you get the same error on the website as well?

It seems that the app is opening the browser for you to sign in. Could you, perhaps, clear your browser history, cookies etc and then try launching the installer.

Participant
February 20, 2020

Yes, i sing in www.adobe.com, i cleared your browser history, cookies etc and then try launching the installer, but the error continue.