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J
justink45605460
Participant
May 11, 2022
Answered

Adobe Cloud alerted storage is at 1.2TB/1TB

  • May 11, 2022
  • 1 reply
  • 171 views

Hi, I have a standatd account with adobe, which gives 1TB included with the license, I have the Desktop App on my Mac, and in the finder the Cloud folder shows 126.11 GB, but Adobe Cloud tell me I have 1.2TB on the cloud – maxing my "free" storage limit.

 

Is there a solution to reset the cloud app to see match what I have uploaded via Finder?

 

Thanks!

This topic has been closed for replies.
Correct answer justink45605460

I confirmed with Adobe, this is caused by not Permantently Deleting files at the cloud storage web view. Creative Cloud website Did that, worked like a charm!

1 reply

J
justink45605460AuthorCorrect answer
Participant
May 11, 2022

I confirmed with Adobe, this is caused by not Permantently Deleting files at the cloud storage web view. Creative Cloud website Did that, worked like a charm!

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