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Participant
August 8, 2023
Question

Adobe Cloud Storage Broken - Just getting Getting Storage Information message

  • August 8, 2023
  • 2 replies
  • 158 views

Over the weekend some of our machines stopped synching with Creative Clound Storage. Have done all of the listed fixes from previous threads and looks like an update that ran over weekend has broken the Cloud Storage synching and just say 'Getting Storage Information' As usual Adobe Support provide zero help and provide no timeline on a fix and promise callbacks and never call back. Some local Australian support would be good as it is very difficult to get across the Adobe Service Centre.

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2 replies

kglad
Community Expert
Community Expert
August 8, 2023

<moved from cc services>

kglad
Community Expert
Community Expert
August 8, 2023

are you the admin of an enterprise or teams subscription?

MattYoAuthor
Participant
August 8, 2023

Yes