Adobe Creative Cloud Apps fail to install on Mac OSX Big Sur

Question

Hello,

After upgrading to Mac OSX Big Sur, I was unable to install the Adobe 2021 apps.

"The installation failed" message always shows up.

Anyone was able to solve this issue.

I am creating the shared license package on the adobe website and installing it on the lab computers.

Any help is appreciated.

SuJoshi · Answer

The PDApp and Install logs would be able to shed more light on why the package is not installing after upgrading the operating system.

Check for the Fatal error in the log files and would be able to get more details about the issue:

Sign up