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leopoldop46368461
leopoldop46368461
Participant
July 16, 2019
Answered

Adobe Creative Cloud, Cleaner Tool still leaving programs behind when trying to Uninstall

  • July 16, 2019
  • 1 reply
  • 1107 views

I've tried to use the Cleaner Tool tool uninstall all programs of adobe on a machine. I've also created a clean.xml file and specifically noted down to remove these programs. We created a uninstall package using the cloud packager. In the logs, it says it ignored these products for some reason.

We noticed it does not remove programs completely in startup menu programs, C:\Program Files (x86)\Adobe, and it left Adobe Dreamweaver CC 2018 and Adobe Muse CC 2018. Any help resolving this is appreciated.

This topic has been closed for replies.
Correct answer alisterblack

Hi,

You can try running the msiexec command on the original package with the /uninstall switch, e.g.

start /wait msiexec /uninstall PACKAGENAME.msi /qn

1 reply

alisterblack
alisterblackCorrect answer
Inspiring
July 17, 2019

Hi,

You can try running the msiexec command on the original package with the /uninstall switch, e.g.

start /wait msiexec /uninstall PACKAGENAME.msi /qn

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