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Participant
February 22, 2024
Question

Adobe creative cloud desktop sign out automatically

  • February 22, 2024
  • 3 replies
  • 277 views

Adobe creative cloud desktop sign out automatically after two to three hours when i use adobe Federated ID to log in. This issue doesn't happen when other users are using personal Adobe ID. 

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3 replies

kglad
Community Expert
Community Expert
February 28, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Kalvyn Rasquinha
Community Manager
Community Manager
February 28, 2024

Hi @IT35619041dxa0 , for a federated account, your organization will control the duration of the session. You might want to check with your IT team. As you've pointed out, the behavior won't happen when using a personal account.

kglad
Community Expert
Community Expert
February 22, 2024

do you have a teams or enterprise subscription?