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ACHawkins
Participant
January 23, 2018
Answered

Adobe Creative Cloud is needed to resolve this problem. However, it is missing or damaged

  • January 23, 2018
  • 1 reply
  • 559 views

Hi David,

We deploy CC apps using the Creative Cloud Packager and a serialization payload. We don't include the desktop app on our staff or student computers. How would we resolve this error in that case, please?

Thanks.

Adam

    This topic has been closed for replies.
    Correct answer rpandita

    Hi Adam,

    Please check this link and follow the instructions - Adobe Creative Cloud, needed to resolve this problem, is missing or damaged

    Also try to download and install CCDA directly from this link - Download Creative Cloud desktop app

    ~Rohit

    1 reply

    rpandita
    rpanditaCorrect answer
    Inspiring
    January 24, 2018

    Hi Adam,

    Please check this link and follow the instructions - Adobe Creative Cloud, needed to resolve this problem, is missing or damaged

    Also try to download and install CCDA directly from this link - Download Creative Cloud desktop app

    ~Rohit

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