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Participant
Jan 25, 2019 6:34 PM UTC
Answered

Adobe Creative Cloud Packager hangs

I am trying to create packages to deploy in my lab.  When I try to run the Creative Cloud Packager, It just hangs like its doing something. I choose creative cloud for education and then I sign in using my Adobe ID. See screenshot below

For hours...

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eloya60556238Correct answer
Participant
Feb 22, 2019 4:03 PM UTC

A solution that worked for me was to create a new admin user to create the package.

It worked without any problems.

3 replies

eloya60556238AuthorCorrect answer
Participant
Feb 22, 2019 4:03 PM UTC

A solution that worked for me was to create a new admin user to create the package.

It worked without any problems.

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alisterblack
Inspiring
Jan 28, 2019 1:42 PM UTC

Hi,

Can you check the suggestions in the following document.

Blank white screen at sign-in | Adobe Creative Cloud Packager

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Participant
Feb 12, 2019 5:30 PM UTC

that did not resolve the issue. Its not a blank white screen.  It has the spinning lines and reads "Please wait for a moment..."

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