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pbesong
Inspiring
Oct 25, 2017 12:53 PM UTC
Answered

Adobe Creative Cloud taking forever to update!

I'm trying to install the new apps. We have an enterprise license at PSU and a connection speed of over 100 Mbps, but the update to creative cloud spins constantly and nothing seems to happen. I also tried downloading apps and it does nothing. It gets to the point of asking if I'm a beginner, intermediate, or advanced user but it never actually downloads anything. Nothing on my Desktop, no Apps tab in Creative Cloud either. Just not working at all. I tried uninstalling CC and reinstalling it but still no love. What do I do?

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pbesongCorrect answer
Inspiring
Oct 25, 2017 8:19 PM UTC

It finally worked after restarting.

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8 replies

Teresa5CC0
Participant
May 10, 2021 7:21 PM UTC

I was having the same issue! It was stuck at 1% and just restarted it. BAM! Going much faster now... 

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Carite
Carite
Participant
Oct 27, 2019 7:02 PM UTC

Restarting hasn't worked for me. 

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jolietjeff
Participant
Oct 17, 2019 5:12 PM UTC

Same problem adobe site problem my speed test over 100mbps and turned off all firewalls and virus software adobe needs to fix or compensate users who spend big dollars yearly for thid

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pbesongAuthor
Inspiring
Oct 25, 2017 2:51 PM UTC

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pbesongAuthorCorrect answer
Inspiring
Oct 25, 2017 8:19 PM UTC

It finally worked after restarting.

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    mook1965
    mook1965
    Participant
    Dec 4, 2017 10:32 PM UTC

    mine is still spinning after the restart

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    Bani Verma
    Bani Verma
    Legend
    Oct 25, 2017 1:06 PM UTC

    Moving to Deployment for Creative Cloud for Team, Enterprise, & CS​

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