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roberth85790884
Participant
August 18, 2017
Question

Adobe Creative Cloud Usage Metering

  • August 18, 2017
  • 4 replies
  • 1580 views

Hello,

As more people are pushed toward the Creative Cloud model managing the licenses are become more difficult. Adobe currently does not offer any way to track the actual usage of licenses. I see that a user has accepted an invite but nothing after that.

Would like a way to see when users have last logged in. Do not want to be paying for a license that hasn't been used in 6-12 months.

Thank you,

Bobby

    This topic has been closed for replies.

    4 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    September 13, 2022

    There is no possibility to monitor software use. You need to use for that a third-party software.

    ABAMBO | Hard- and Software Engineer | Photographer
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 13, 2022

    these posts are in the wrong forum (which may account for the lack of help)

     

    <moved from download&install>

    stevenp81396465
    stevenp81396465
    Participating Frequently
    September 13, 2022

    Adobe is in the business of growing revenue.   This priority is in conflict with your desire to eliminate waste and optimize utilization of their services.  Given this perspective, Adobe would appear to have little/no incentive to improve the customers' efficiency. 

    R
    roberth85790884Author
    Participant
    November 21, 2017

    *Bump* any update?

    R
    RandomStringOfCharacters
    Participating Frequently
    August 9, 2019

    The odds of this being implemented are extremely slim. It would provide a way for customers to optimize their purchasing and limit how much they spend on subscriptions.

    stevenp81396465
    stevenp81396465
    Participating Frequently
    December 3, 2024

    Lots of follow on requests which receive the same responses - "Cant do it due to privacy concerns"  - Which ignores the fact that myriad other SaaS suppliers deliver this data routinely.     OR    "Not technically feasible" - Which ignores the fact thtat the Adobe service HAS to know that a given subscriber IS or IS NOT currently logged in (for the service to be active on that endpoint) -  or  "This question is posted in the wrong board"    Which is non-responsive to the question.         This is really simple.     There is signfiicant value in reporting the last login date to admin's .     Doing so provides AN INDICATOR of utilization which many admin's have found to be of significant value.   Myriad other SaaS publishers provide this very same datum as part of their administrative service.      Adobe continues to kick this can down the road by whatever means possible

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