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ASJ34799107qdwe
Participant
Jan 15, 2024 9:03 AM UTC
Answered

Adobe customer support is unresponsive

Four days ago, we successfully renewed our Adobe licenses. However, despite the renewal, Adobe customer care seems unresponsive to our concerns, and as a result, we are currently unable to access and use Adobe Acrobat Reader.

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    ASJ34799107qdweCorrect answer
    Participant
    Jan 17, 2024 5:53 AM UTC

    Finally it get sorted out. Thanks

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    3 replies

    Community Manager
    SuJoshiCommunity Manager
    Community Manager
    Jan 15, 2024 4:39 PM UTC

    I checked, and the Support team has raised a bug with the engineering team for further investigation. They will be sharing the updates with you soon.

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      ASJ34799107qdweAuthor
      Participant
      Jan 16, 2024 5:48 AM UTC

      The issue has not been resolved properly. The amount is deducted from my account as per the invoice but while we assigning licences to users, it showing that we have to pay more amount

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