Skip to main content
nl-fm its nla83276705
nl-fm its nla83276705
Participant
January 13, 2020
Answered

Adobe DC 2017 package for macOS 10.15 (Catalina)

  • January 13, 2020
  • 2 replies
  • 1043 views

We are trying to make a package of Adobe DC 2017 (64 bits) for macOS 10.15 with the Customization wizard version 17.009.20044(1) and we have We have a volume License for Acrobat Professional 2017 (MAC).

 

This works oke when we leave the Check the Grant Offline Exception & Disable Registration open, but we dont want our users to log into so this checmark has to be on, but we get an error.

 

We also tried later with the CC Package Launcher, but then the Adobe Creative Could gets installed and and there is a need to login aswell, which we dont want.

    This topic has been closed for replies.
    Correct answer victorr27984024

    Thank you very much, but in the meantime, I've been to able to solve the problem through the following steps:

    1.) Downloading the newest full version of Acrobat 2017 Pro: https://helpx.adobe.com/de/download-install/kb/acrobat-2017-downloads.html

    2.) Downloading the newest Acrobat Customization Tool from here: https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/basics.html

    3.) Customizing the Acrobat installation package under macOS 10.13.6 High Sierra

     

    Because we are a public university, we have to strictly adhere to our state's privacy and employee's rights laws and having a personalized Adobe ID for each employee is absolutely out of question.

     

    Best regards

     

    Victor

    2 replies

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    March 4, 2020

    Hi there, 

     

    Are you trying to disable the sign-in option? then you need to uncheck the grant offline access option during the package creation process. Please refer to the articles:
    https://helpx.adobe.com/creative-cloud/kb/disable-adobe-sign-in-launching-acrobat-dc-with-creative-cloud-f.html
    https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/whatsnewdc.html#license-types

    https://community.adobe.com/t5/enterprise-teams/acrobat-dc-2017-quot-sign-in-required-quot/td-p/9389819?page=1

     

    Hope this helps.

    V
    victorr27984024Correct answer
    Inspiring
    March 5, 2020

    Thank you very much, but in the meantime, I've been to able to solve the problem through the following steps:

    1.) Downloading the newest full version of Acrobat 2017 Pro: https://helpx.adobe.com/de/download-install/kb/acrobat-2017-downloads.html

    2.) Downloading the newest Acrobat Customization Tool from here: https://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/basics.html

    3.) Customizing the Acrobat installation package under macOS 10.13.6 High Sierra

     

    Because we are a public university, we have to strictly adhere to our state's privacy and employee's rights laws and having a personalized Adobe ID for each employee is absolutely out of question.

     

    Best regards

     

    Victor

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    March 19, 2020

    Thank you, Victor, for sharing the steps that helped you resolve the issue. This will surely help other community members who might be facing a similar issue. 

    V
    victorr27984024
    Inspiring
    February 27, 2020

    Dear Colleagues,

    we're experiencing the same error. We have a legacy ETLA subscription until December 2022 and are unable to repackage Acrobat 2017 Classic as well. Have you gotten any reply?
    Thank you in advance!

    Best regards

    Victor

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices