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Participating Frequently
September 2, 2025
Question

Adobe Device Limitation - Same Computer

  • September 2, 2025
  • 2 replies
  • 312 views

Hello! We are getting multiple pops up from the Creative Cloud app indicating the same computer is active in the Device Limitation screen. Its not a big deal, for now. All we have to do is just sign out of one and Adobe still works as expected. Just thought we'd let you know this is happening in case it becomes a bigger issue. Let us know if you need any other info.

2 replies

kglad
Community Expert
Community Expert
September 2, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
MacHattanAuthor
Participating Frequently
September 2, 2025

Sorry @kglad some how this was posted under my personal adobe. We are enterprise. And yes, we sign in and out of the Creative Cloud app on a daily. OKTA kicks us out constantly! In any hoot, this started back on Thursday when i saw the firsrt instance of this on one of our creatives computers. This morning i received almost 6 calls for the same problem. Hence the post.

Bani Verma
Community Manager
Community Manager
September 3, 2025

Hi @MacHattan,

 

As you have mentioned, you were getting an error message "Activation limit reached", just wanted to confirm if you are still facing this issue?

 

Thanks,
^BS

kglad
Community Expert
Community Expert
September 2, 2025

check your account, https://account.adobe.com

 

sign out from all devices there

enable 2fa

sign into your computers 

 

any problem?