Adobe Error

Forum|Forum|4 years ago
December 27, 2021
3 replies
486 views

Dear Team,

I am facing issue with with adobe. Need your support please.

Below is the screenshot.

This topic has been closed for replies.

P

Peter22441557lbrz

Participant

I HAVE NO IDEA OF THE STATUS OF MY ORDER. I THINK THAT WE CANCELLED ALL ORDERS AS THE INCORRECT ONES WERE ORDERED. I NEED TO UPDATE BUT CANNOT UNTIL I SORT MY ACCOUNT OUT. THIS IS BEST DONE BY A TELEPHONE CALL. PLEASE SUPPLIE A NUMBER FROM AUSTRALIA

T

Test Screen Name

Legend

What is "Adobe"? That's a software company. They have dozens of apps. From the screen shot I believe you mean Acrobat Pro. But what version is it? Is it a subscription version or perpetual license? Is it new, or did it just stop working? Did you buy it direct from Adobe?

I

Ilyas MuhammadAuthor

Participating Frequently

ADNOC Classification: Internal

Hi,

So we are corporate company and we recently brought Adobe Acrobat DC license for around 300+ users. For few users when I grant them license and when they try to open Adobe Acrobat Dc, it give the error shown in the screenshot.

Btw we are using Ver 19.00.00.0 of Adobe Acrobat DC.

The issue seems to be increasing. I was facing this issue with 2 users and now I am facing the issue with almost 10 Users. Need a fix for it.

Regards,

[ADNOC logo]

Ilyas Muhammad H.S
Senior Engineer, IT Services
Information Technology Division

PO Box 665, Abu Dhabi, UAE
T +971 (2) 6038903
M +971 (50) 5107081
ilyasm@adnoc.ae

adnoc.aeADNOC GAS Processing
Follow us on
[Twitter] [Instagram][Facebook] [Youtube] [Linkedin]

----------------------------------------------------------------------
“This email (including any attachments) is confidential and may contain information covered by legal, professional or other privilege. If you are not the intended recipient (or have received this email in error), you may not use or disclose the information contained therein. Instead, please immediately notify the sender and destroy this email together with any attachments. Although reasonable precautions have been taken to ensure no viruses are present in this e-mail, the sender cannot accept responsibility for any loss or damage arising from the use of this e-mail or attachments.”