Adobe Express Business vs. Personal Accts.

Forum|Forum|1 year ago
August 3, 2024
1 reply
235 views

Any advice would be appreciated! When I log in to my business adobe express account (orange icon), it automatically defaults to my personal adobe express account (blue icon). It never offers me the choice to click on one option or another. Please help! Thank you!

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Correct answer Bani Verma

Hi there,

This could be happening because you have chosen your personal profile as the default profile. To resolve this issue, check the following help document: https://adobe.ly/4d4yqLk.

Hope this helps.

^BS

S

S38969541hic9Author

Participant

When I click on "need help signing in", I search for my business acct. via my email. The orange icon/business acct shows up (the one I desperately need to get into), but then I click on conitinue and it brings me back into my personal acct. again. So frustrating!

Bani VermaCorrect answer

Legend

Hi there,

This could be happening because you have chosen your personal profile as the default profile. To resolve this issue, check the following help document: https://adobe.ly/4d4yqLk.

Hope this helps.

^BS

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