Skip to main content
S
S38969541hic9
Participant
August 3, 2024
해결됨

Adobe Express Business vs. Personal Accts.

  • August 3, 2024
  • 2 답변들
  • 258 조회

Any advice would be appreciated!  When I log in to my business adobe express account (orange icon), it automatically defaults to my personal adobe express account (blue icon).  It never offers me the choice to click on one option or another.  Please help!  Thank you!

이 주제는 답변이 닫혔습니다.
최고의 답변: Bani Verma

Hi there, 

 

This could be happening because you have chosen your personal profile as the default profile. To resolve this issue, check the following help document: https://adobe.ly/4d4yqLk.

 

Hope this helps.


^BS

2 답변

S
S38969541hic9작성자
Participant
August 3, 2024

When I click on "need help signing in", I search for my business acct. via my email.  The orange icon/business acct shows up (the one I desperately need to get into), but then I click on conitinue and it brings me back into my personal acct. again.  So frustrating!

Bani Verma
Bani Verma답변
Legend
August 5, 2024

Hi there, 

 

This could be happening because you have chosen your personal profile as the default profile. To resolve this issue, check the following help document: https://adobe.ly/4d4yqLk.

 

Hope this helps.


^BS

약관 및 조건Accessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices