Adobe for enterpise not working

Hello everyone,

I have been looking for a solution but can't find it.

I have the licence adobe for enterpise and when i log in on the web it says "included in your plan" and i see all the apps (PS,AI etc) however when i log in my creative clouds or click on "Acces your apps and services" it says i can "try" the products even though it is included in my plan.

i have tried reinstalling and logging out and logging in and all kinds of stuff but nothing woks.

can someone please help me.