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frankp80397071
Participant
July 10, 2018
Answered

Adobe FTP Link for Customization Wizard

  • July 10, 2018
  • 2 replies
  • 2714 views

Hi Everyone,

I've seen threads on here for other people that are having this issue, but can't find anything current so I guess I have to ask. Is the FTP site still active for downloading the Adobe Customization Wizard? Every time I try to get to it I just get the Google Sad Face: I also get similar messages in other browsers.

One post did mention that the site needed to be accessed via an FTP client. That also resulted in a failure. Clonezilla returned the message: "Error: Could not connect to server"

One thing that also does happen is I get asked for a credential login (makes sense, it is FTP after all). However, Adobe doesn't mention needing any credentials on the Customization Wizard documentation. Are there credentials that need to be entered? Or, better yet, does Adobe have a link where this can be directly downloaded?

Thanks all for any help!

This topic has been closed for replies.

2 replies

EnterpriseHelp
Inspiring
July 10, 2018

You don't need a credential or an FTP client. If you can't access that site, it's a system or network configuration issue on your end.

EnterpriseHelp
EnterpriseHelpCorrect answer
Inspiring
July 10, 2018