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Participant
Nov 24, 2023 2:26 PM UTC
Question

Adobe Home Use Program for CC behind VPN

How do I know if the licenses I am using at work is eligible to use the Adobe HUP? I try logging in with my work email on my home computer but doesn't work. Is there something I need to ask our Adobe Admin to enable? I believe our license server is set up within our own Intranet.

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2 replies

Participant
Dec 14, 2023 5:04 PM UTC

I had a similar issue with accessing my work's software from home. What worked for me was making sure my home computer appeared as if it was on the same network as my work. Some licenses check if you're on your work's network.

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Kevin Stohlmeyer
Community Expert
Community Expert
Nov 28, 2023 9:51 PM UTC

This is something you will need to work out with your IT Admin to allow access on a home system.

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