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Participant
July 21, 2024
Answered

Adobe ID Type - Not Available

  • July 21, 2024
  • 1 reply
  • 938 views

Hi,

 

I have a user with Adobe ID type Not Available, how do I change the Adobe ID type to Enterprise ID?

 

J

This topic has been closed for replies.
Correct answer Bani Verma

Hi there,

 

As a system admin, you can edit the identity types of your users on the Adobe Admin Console.

Please use the "edit identity type by CSV" option to change the identity type from Adobe ID to Federated ID. For detailed steps, please refer to the following help document: https://adobe.ly/3ShnOAC 

 

^BS

1 reply

Bani Verma
Bani VermaCorrect answer
Legend
July 22, 2024

Hi there,

 

As a system admin, you can edit the identity types of your users on the Adobe Admin Console.

Please use the "edit identity type by CSV" option to change the identity type from Adobe ID to Federated ID. For detailed steps, please refer to the following help document: https://adobe.ly/3ShnOAC 

 

^BS