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Participant
April 25, 2022
Question

Adobe illüstratör lisanslı aldığım halde bana deneme süreniz bitti uyarı vermektedir.

  • April 25, 2022
  • 3 replies
  • 519 views

Merhabalar

 

Bir yıllık Lisanslı illüstratör programi

Almama rağmen 1 gün sonrasında deneme sürümü sona erdi uyarısı almaktayım.. mail adresim ile oturum açıyorum..

Konu hakkında bana kim yardımcı olabilir.

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3 replies

Participant
April 25, 2022
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Can you give a customer service number? I am writing from Turkey.
Legend
April 25, 2022

Hi there, 

 

You can contact support by clicking hereThere is an option of connecting with the chat support as well, You can initiate the chat by clicking here.

 

Charles.

Kanikas
Legend
April 25, 2022

Hi there, 

 

Please refer this link for help:

https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

Follow the steps mentioned in the link if the app you purchased behaves as trial. 

 

Thanks 

Kanika 

Monika Gause
Community Expert
Community Expert
April 25, 2022

Sorry, I can only find the information for Teams/Enterprise, which might not apply to your case:

https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

If nobody else has better ideas, try and contact Customer Care, so they solve it for you: https://helpx.adobe.com/contact.html