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Participant
March 28, 2022
Question

Adobe install fails

  • March 28, 2022
  • 1 reply
  • 149 views

I have trouble getting the CC packages installed, no matter what they include, they seem to fail and afterwards CC just uninstalls itself.

Please see the attached log file. Any ideas?

 

Recreating the package or reinstalling the (Windows 10) machine does not help.

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
March 28, 2022

restart your computer and retry installing the cc desktop app from here,  https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html