adobe-licensing-toolkit.exe not working as expected

Forum|Forum|5 years ago
October 2, 2020
2 replies
2846 views

Hi, I'm running the below command in cmd.exe:

adobe-licensing-toolkit.exe --licenseInformation

And is returning the blank information:
Adobe Licensing Toolkit (1.1.0.94)
License Details
Operation Successfully Completed

I was expecting it to detect something for my Adobe Acrobat XI standard installation.

Reference: https://helpx.adobe.com/ca/enterprise/admin-guide.html/ca/enterprise/kb/sdl-toolkit.ug.html#sa_src=web-messaging

OS: Windows 10 Enterprise, v1909

This topic has been closed for replies.

Correct answer SuJoshi

As far as I know, the perpetual licenses do not come with any expiry/end date so I hight doubt you will get any result with these tools. You can check the license certificate to get the contract details or contact your reseller for more information.

S

SuJoshi

Community Manager

Hello,

I think Adobe has the AdobeExpiryCheck tool for Acrobat as XI is a serial number based app: https://helpx.adobe.com/in/enterprise/kb/volume-license-expiration-check.html

D

Danail5C90Author

Participant

Hi,

I tried this initially but the result was unsatisfactory as well:

"

No expiring/expired serial number found on the system ...

AdobeExpiryCheck exit code : 0

"

S

SuJoshi

Correct answer

Community Manager

As far as I know, the perpetual licenses do not come with any expiry/end date so I hight doubt you will get any result with these tools. You can check the license certificate to get the contract details or contact your reseller for more information.

Just Shoot Me

Legend

I moved your post to a better forum.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded