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Participant
Oct 14, 2018 6:07 PM UTC
Question

Adobe makes it incredibly difficult to access any program after purchase

When I log in, Adobe directs me to a 'buying' page, has made it unnecessarily difficult just to go to the product(s) I've already bought. This has been a hassle for years, and frankly has kept me away from Adobe products and is making me doubt my purchase

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    1 reply

    alisterblack
    Inspiring
    Oct 15, 2018 3:22 PM UTC

    Hi,

    Are you logging in with the same Adobe ID that you used when making your purchase?

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