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MacPhobic
MacPhobic
Inspiring
July 8, 2020
Answered

Adobe Package Installers - Installation Check Tool Error - Mac

  • July 8, 2020
  • 1 reply
  • 2684 views

What's up!

We need help!

All of the sudden our package installers are erroring out with the following in Catalina:

 

Installation failed. The installer reported: installer: Error - An error occurred while running the InstallationCheck tool for “name of package created from admin console”. Try running the tool again.

 

How do we fix this? let me know if you need more info.

This topic has been closed for replies.
Correct answer SuJoshi

May I know if you tried downloading the package again? The package/installer might be corrupted or damaged.

1 reply

S
Community Manager
SuJoshiCommunity Manager
Community Manager
July 8, 2020

Hello,

I would suggest to download the package locally on the machine and try to install it again. You can check the same package on a different machine that has a 10.15 version to check if it is a package issue or the machine issue.

    MacPhobic
    MacPhobicAuthor
    Inspiring
    July 8, 2020

    Thanks @Techburner! See screenshot. we tried that. Doesn't matter what version of Catalina we are in. At first we thought it was 10.15.5. But we also saw it in 10.15.3.

    S
    Community Manager
    SuJoshiCommunity ManagerCorrect answer
    Community Manager
    July 8, 2020

    May I know if you tried downloading the package again? The package/installer might be corrupted or damaged.

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