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Participant
January 27, 2023
Question

Adobe Package mit Fresco 4.2.0 - Error on Install as a System Account

  • January 27, 2023
  • 2 replies
  • 313 views

Hello all,

I have created a package in AdminConsole which contains all programs. This package I distribute via a software distribution in which the software is installed via the local system account. In the package Adobe Fresco is integrated in version 4.2.0. When installing Fresco, the package installation always aborts with the following error message. If I run the installation with a user (with admin rights) the installation runs without errors. An older package with Fresco 3.7.0 can be installed with the system account.

 

01/26/23 10:39:52:197 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 8252 | The return Code from Provisioning Tool (1).
01/26/23 10:39:52:198 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 8252 | Provisioning Tool has failed to suppress EULA for the product.
01/26/23 10:40:12:348 | [FATAL] |  | ASU | DeploymentManager | IPCInterface |  |  | 8616 | Operation failed 8 and errorCode 191
01/26/23 10:40:13:395 | [ERROR] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 8252 | Failed to parse value for Node (/errorData/Error_Subcode_Details)) 
01/26/23 10:40:13:395 | [ERROR] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 8252 | Failed to parse value for Node (/errorData/ErrorProductID)) 
01/26/23 10:40:13:395 | [ERROR] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 8252 | Failed to parse value for Node (/errorData/ErrorProductVersion)) 
01/26/23 10:40:13:395 | [ERROR] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 8252 | HD failed to execute install operation with the failure(191).
01/26/23 10:40:13:396 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 8252 | Error subcode details (, , ) send to ingest... 
01/26/23 10:40:13:396 | [ERROR] |  | ASU | DeploymentManager | DeploymentManager |  |  | 8252 | Product Media (FRSC, 4.2.0) installation failed ... 
01/26/23 10:40:13:403 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 8252 | Starting to clean the partially installed payloads.
01/26/23 10:40:19:914 | [INFO] |  | ASU | DeploymentManager | HDPIMWrapper |  |  | 8252 | The return code from the HDPIM Setup Process is (0). Successfully uninstalled.
01/26/23 10:40:19:915 | [WARN] |  | ASU | DeploymentManager | DeploymentManager |  |  | 8252 | Skipping the provisioning tool invocation as workflow version is not appropriate ...
01/26/23 10:40:19:915 | [INFO] |  | ASU | DeploymentManager | DeploymentManager |  |  | 8252 | Product Media (AEFT, 23.1) successfully uninstalled in cleanup... 

 

What can I do? What is the reason?

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2 replies

kglad
Community Expert
Community Expert
January 27, 2023
MiSteAuthor
Participant
January 27, 2023

In the old package was the version 2.5.0 instead of 3.7.0 of Fresco as mentioned.