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Participating Frequently
December 19, 2022
Question

adobe premiere pro won't reopen

  • December 19, 2022
  • 2 replies
  • 886 views

I've already installed and used premiere, and its listed under my installed apps in the creative cloud. but now that i'm trying to start a new project and need to open the app again, it literally won't open. i've clicked the open button but nothing happens. do i need to update the entire creative cloud? I'm worried that any updates won't be compatible with my mac. Help would be greatly appreciated, project is a school assignment due this week. 

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2 replies

Participating Frequently
December 19, 2022

i think it's updated somehow to a verion that is not compatible with my device, even though I have auto updates off. is there a way to "unupdate" or use an older version of the app?

kglad
Community Expert
Community Expert
December 19, 2022

 


uninstall premiere including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

then reinstall.

 

Participating Frequently
December 19, 2022

will that delete the projects I alreay have in there?

kglad
Community Expert
Community Expert
December 19, 2022

no.  it will reset any custom settings like shortcuts, though.