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Participating Frequently
Dec 19, 2022 2:45 AM UTC
Question

adobe premiere pro won't reopen

I've already installed and used premiere, and its listed under my installed apps in the creative cloud. but now that i'm trying to start a new project and need to open the app again, it literally won't open. i've clicked the open button but nothing happens. do i need to update the entire creative cloud? I'm worried that any updates won't be compatible with my mac. Help would be greatly appreciated, project is a school assignment due this week. 

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13 replies

Participating Frequently
Dec 19, 2022 2:57 AM UTC

i think it's updated somehow to a verion that is not compatible with my device, even though I have auto updates off. is there a way to "unupdate" or use an older version of the app?

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kglad
Community Expert
Community Expert
Dec 19, 2022 2:56 AM UTC

 


uninstall premiere including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

 

then reinstall.

 

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Participating Frequently
Dec 19, 2022 2:58 AM UTC

will that delete the projects I alreay have in there?

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kglad
Community Expert
Community Expert
Dec 19, 2022 3:03 AM UTC

no.  it will reset any custom settings like shortcuts, though.

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