Adobe Professional Cloud packager created requests adobe ID

Hello,

we are trying to install the Adobe Professional (via cloud packager) on a golden image (vmware view) and when starting the client it asks for a adobe ID. We entered the license and no issues where seen, only when starting the application it comes with the question for a ID.

We had a older package which we implemented the new key on with the cloud packager and this works fine. It's on a different golden image. Now when trying to install the latest licensed Adobe Pro 18 we get this problem.

I used the clean up script, I update the packager to the latest version but nothing helps. Anyone any idea?