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JasonH09
Participant
December 4, 2012
Answered

Adobe Reader 11 Bootstrap method doesn't work from UNC path

  • December 4, 2012
  • 3 replies
  • 2584 views

Hello,

I am trying to incorporate Adobe Reader 11 for Windows as an unattended installation in a script, the same way I have Reader 10 setup using the bootstrapper installation method.

I have extracted the Reader 11 Setup executable using 7-zip after "unblocking" the file in its properties, used the Customization Wizard 11 to tweak a few options, and updated the Setup.ini accordingly (including the transform and the unattended install parameters).

Everything works great when I have the files on my desktop. When I copy the folder up to the server share where it will reside, I get an error when trying to run the setup.exe (not even using a script yet).

The error:

"This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package."

I have verified all the permissions, tried everything multiple times, tried using the Customization Wizard with the files on the server, and nother has worked. I have done this with Adobe Reader 10 including using the method of chaining updates in the Setup.ini quite well.

Any suggestions for things I might try?

Thanks!

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Correct answer JasonH09

Solved.

Apparently the problem lies with the machine I was trying the install on. I copied my fully configured bootstrap deployment back to the server and tested it out on a VM and another computer. It worked just fine there. I have no idea why it worked locally but broke on the server for my first test machine. What a waste of the day.

3 replies

J
JasonH09AuthorCorrect answer
Participant
December 4, 2012

Solved.

Apparently the problem lies with the machine I was trying the install on. I copied my fully configured bootstrap deployment back to the server and tested it out on a VM and another computer. It worked just fine there. I have no idea why it worked locally but broke on the server for my first test machine. What a waste of the day.

A
Anonymous
December 4, 2012

You may want to use the uncompressed cached version of the installer that you get when you actually install Adobe Reader XI on a machine rather than attempting to unzip it with 7-zip.

J
JasonH09Author
Participant
December 4, 2012

Thanks for the suggestion. I gave it a try using the nos extract commands. With the copy of the files on my desktop, the installer starts up properly. Copying those files (with no modifications, Customization Wizard or otherwise), it gives the same error quoted above.

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