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stephent59185463
Participant
June 6, 2018
Question

Adobe Reader doesn't patch to 18.0.11.20040 but stays at 15.7; how can I fix this?

  • June 6, 2018
  • 1 reply
  • 716 views

So we are doing an enterprise deployment via GPO; we'd normally patch AcroRead.msi with he msp file within the downloader. However, once it is imported into Gropy Policy Management it shows it as version 15.7

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1 reply

EnterpriseHelp
Inspiring
June 6, 2018

Download and use the full installer. No need to patch anything.

stephent59185463
Participant
June 7, 2018

According to the procedure we have used for the last several distribute versions we should do.

We download the Enterprise version of Adobe Reader; we then extract the .exe using a command prompt line:

Adobe Acrobat Reader DC 2018.011.20040.exe -nos_oC:\AdobeFiles -nos_ne

Doing this gives us an MSI file, allowing us to deploy Acrobat Reader via Group Policy. The MSI file is version 15.7 - the MSP file (in this case "AcroRdrDCUpd1801120040.msp" is supposed to patch the MSI file up to the current version. The patching is done by doing the following:

  • Then in Admin Command prompt:
    • Msiexec /a [File].msi (EX: msiexec /a AcroRead.msi)
      • Create Adobe folder on desktop and install to location
  • In the install folder (navigate there in command prompt)
    • Msiexec /a Acroread.msi /p [[install path to the patch]]
      • (EX: msiexec /a AcroRead.msi /p c:\AdobeFiles\AcroRdrDCUpd1801120036.msp)
      • Install patch to Adobe folder on desktop

The above should patch the MSI to 18.011.20040 but according to Group Policy it is still 15.7 and shows it when I restart, it's that version of Adobe Reader. Is something wrong with the distribution file?