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Participant
Mar 7, 2024 12:16 PM UTC
Answered

Adobe RUM on Intune/Endpoint devices

Hi all,

I've recently built and deployed a few CC applications (Photoshop and Illustrator) and I'm trying to figure out a way to keep them up to date.

The computers are all shared Autopilot managed machines and in use by students. The end users do not have admin priveleges and don't have access to the self-service option in CC (this is intended).

 

I'm curious on how other admins have solved the issue of keeping the apps up to date without the self-service option. So far I'm only able to run it by creating a task in task scheduler that runs as SYSTEM every 24h or when a user logs on and because the packages are still fresh, I cannot check it's behavior when there are updates available.

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Anshul_NautiyalCorrect answer
Legend
Sep 13, 2024 4:47 PM UTC

Hi there,

 

Thank you for reaching out. I’m sorry to hear you’re experiencing difficulties.

For issues related to updates, I recommend reviewing the following article for guidance: https://helpx.adobe.com/enterprise/using/update-overview.html

 

If you have any further questions or need additional assistance, please don’t hesitate to contact us.

 

Best regards,
A.N.

2 replies

Participant
Sep 13, 2024 4:03 PM UTC

I’m experiencing this same issue and haven’t found a way to solve it. Did you ever find a solution?

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Anshul_NautiyalCorrect answer
Legend
Sep 13, 2024 4:47 PM UTC

Hi there,

 

Thank you for reaching out. I’m sorry to hear you’re experiencing difficulties.

For issues related to updates, I recommend reviewing the following article for guidance: https://helpx.adobe.com/enterprise/using/update-overview.html

 

If you have any further questions or need additional assistance, please don’t hesitate to contact us.

 

Best regards,
A.N.

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