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Participant
September 19, 2025
Answered

Adobe’s End User License Agreement

  • September 19, 2025
  • 1 reply
  • 331 views

Hey guys,
Does anyone know about Adobe’s End User License Agreement?
One day a random person from Adobe came to our company stating that we are not using the Adobe business plan, so now we have to. Buy 12 licenses without discount as a penalty for that, too, for 1 lakh per user when we mentioned that we are only 7 of them and what we will do with 12 plans, so can you please do something? He said no, and you have to buy it tomorrow only. When I reached Adobe, they gave me a discount for 7 users. and I bought a business plan. later on 
I have been getting mail from the same person along with others saying that they want to audit your company. When I asked about it to Adobe, they said it's not necessary; you can skip it. But still they kept calling me and mailing me. I had the same conversation again and again, but nothing happened. Can someone please help me with the same? because the question they are asking is irrelevant to the software. i have attached documents and image below

 
 

 

Correct answer Anshul_Nautiyal

Thank you, Shivangi. Hoping to hear from the team


Hi @Karan26555725w6gy,

Thank you for reaching out and sharing your experience. This appears to be a legitimate license review email. I would appreciate your support in this audit process. Please comply if anyone contacts you regarding this matter.


Regards,


^AN

1 reply

kglad
Community Expert
Community Expert
September 19, 2025

put the onus on the person trying to coerce you.  have them site the terms that prohibit businesses from using individual subscriptions.  

 

hint: there is none.

Shivangi_Gupta
Community Manager
Community Manager
September 22, 2025

Hi Karan26555725w6gy,

We appreciate your patience. I'm moving this thread to our Enterprise and teams community for our experts to help you.


^Shivangi

Participant
September 23, 2025

Thank you, Shivangi. Hoping to hear from the team