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Participant
Sep 19, 2025 7:21 AM UTC
Answered

Adobe’s End User License Agreement

Hey guys,
Does anyone know about Adobe’s End User License Agreement?
One day a random person from Adobe came to our company stating that we are not using the Adobe business plan, so now we have to. Buy 12 licenses without discount as a penalty for that, too, for 1 lakh per user when we mentioned that we are only 7 of them and what we will do with 12 plans, so can you please do something? He said no, and you have to buy it tomorrow only. When I reached Adobe, they gave me a discount for 7 users. and I bought a business plan. later on 
I have been getting mail from the same person along with others saying that they want to audit your company. When I asked about it to Adobe, they said it's not necessary; you can skip it. But still they kept calling me and mailing me. I had the same conversation again and again, but nothing happened. Can someone please help me with the same? because the question they are asking is irrelevant to the software. i have attached documents and image below

 
 

 

Anshul_NautiyalCorrect answer
Legend
Sep 23, 2025 10:11 AM UTC

Thank you, Shivangi. Hoping to hear from the team


Hi @Karan26555725w6gy,

Thank you for reaching out and sharing your experience. This appears to be a legitimate license review email. I would appreciate your support in this audit process. Please comply if anyone contacts you regarding this matter.


Regards,


^AN

4 replies

kglad
Community Expert
Community Expert
Sep 19, 2025 10:34 PM UTC

put the onus on the person trying to coerce you.  have them site the terms that prohibit businesses from using individual subscriptions.  

 

hint: there is none.

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gupta shivangi
Legend
Sep 22, 2025 10:31 AM UTC

Hi Karan26555725w6gy,

We appreciate your patience. I'm moving this thread to our Enterprise and teams community for our experts to help you.


^Shivangi

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Participant
Sep 23, 2025 4:32 AM UTC

Thank you, Shivangi. Hoping to hear from the team

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