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Participant
November 22, 2023
Question

Adobe Scam - Don't buy from them anymore

  • November 22, 2023
  • 2 replies
  • 287 views

Adobe is cheating customers of their money!
I bought Adobe to use, but they suddenly canceled my package for no reason. When I contacted them they just said it was fraud, but I didn't do anything wrong. I bought the plan, added my teammates, and that's it, but they canceled my plan for no reason.
They also did not refund me and only focused on offering me a new plan, but how can I buy again with such a scam company?

This topic has been closed for replies.

2 replies

Kevin Stohlmeyer
Community Expert
Community Expert
November 22, 2023

@Rey33779114w9c0 did you purchase from a reseller/partner or try to purchase directly through Adobe. Are you using a VPN to change regional locations?

https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en

 

Participant
November 23, 2023

I bought directly adobe

kglad
Community Expert
Community Expert
November 23, 2023

that rules out vendor fraud, but nothing else.  and again, we have no way to help.

 

you can voice your displeasure, which you've done, and seek a refund from your credit card vendor.

kglad
Community Expert
Community Expert
November 22, 2023

contact your credit card vendor to adjudicate this.

Participant
November 22, 2023

I spent money to use the service, and now I have to spend time to get my money back?

kglad
Community Expert
Community Expert
November 22, 2023

apparently.

 

we users have no insight into where the blame for your problem lies.